24/7 Emergency Restoration
Georgia BornRestoration
← Back to Services

CAT-3 & Sewage Cleanup

Contaminated water and sewage backup cleanup with safety-first protocols, documentation, and structural drying. Category 3 water is grossly contaminated and requires specialized handling per IICRC S500 standards—we assess contamination, remove affected materials, disinfect surfaces, and dry the structure to prevent secondary damage.

24/7
Emergency Response

What to Expect - The Georgia Born Way

1
Emergency Contact
2
Assessment & Documentation
3
Mitigation & Restoration
Welcome Back Home

Our proven:
CAT-3 & Sewage Cleanup Process

Contaminated water requires strict safety protocols from the first visit. Our team follows IICRC standards to remove contamination, dry the structure, and document every step.

1

Safety Assessment

Evaluate contamination level, establish safe work zones, and identify affected materials.

2

Containment & Removal

Remove contaminated porous materials and treat affected structural surfaces.

3

Cleaning & Disinfection

Apply appropriate antimicrobial and cleaning protocols per IICRC S500.

4

Drying & Documentation

Structural drying with detailed scope and condition documentation.

5

Rebuild Planning

Plan restoration of removed flooring, drywall, and finishes.

Welcome Back Home

Your home is restored and ready—welcome back!

Common scenarios we handle

Sewage Backup
Sewage Backup
Toilet Overflow
Toilet Overflow
Floor Drain Backup
Floor Drain Backup
Basement Flooding
Basement Flooding
Septic System Failure
Septic System Failure
Crawl Space Contamination
Crawl Space Contamination
Commercial CAT-3 Loss
Commercial CAT-3 Loss
Storm Flood Intrusion
Storm Flood Intrusion
Sewage Backup
Sewage Backup
Toilet Overflow
Toilet Overflow
Floor Drain Backup
Floor Drain Backup
Basement Flooding
Basement Flooding
Septic System Failure
Septic System Failure
Crawl Space Contamination
Crawl Space Contamination
Commercial CAT-3 Loss
Commercial CAT-3 Loss
Storm Flood Intrusion
Storm Flood Intrusion

Understanding:
Category 3 Water Sources

Different contamination sources share CAT-3 classification but may require tailored remediation approaches. Understanding the source helps set expectations for cleanup scope.

IICRC S500 Standard Classification
CAT-3

Sewage Backup

Wastewater from sewer lines, drain backups, or septic failures. Contains bacteria, viruses, and other pathogens requiring full containment and disposal protocols.

CAT-3

Toilet Overflow

Overflow from toilets containing fecal matter and urine. Even small volumes can contaminate porous materials and require professional remediation.

CAT-3

Drain & Pipe Backup

Backflow from floor drains, washing machine standpipes, or main line blockages. Contamination spreads quickly across flooring and into wall cavities.

CAT-3

Flood Contamination

Floodwater from rivers, streams, or ground saturation that carries silt, chemicals, and biological contaminants into the structure.

What to do while waiting for help (& not do)

Quick actions can help minimize damage and keep you safe

Safe actions

  • 1Evacuate affected areas and keep people and pets away from contamination
  • 2Turn off electricity to affected areas if safe to access the panel
  • 3Shut off water supply if a plumbing failure is still active
  • 4Contact a professional CAT-3 cleanup company immediately
  • 5Take photos from outside the affected area for documentation
  • 6Notify your insurance company about the sewage or contaminated water loss

Avoid these mistakes

  • 1Do not touch or walk through contaminated water without proper protection
  • 2Do not attempt to clean sewage with household disinfectants or bleach alone
  • 3Do not run fans or HVAC that may spread contamination to unaffected areas
  • 4Do not dispose of contaminated materials in regular household trash
  • 5Do not use carpet, rugs, or upholstered furniture that contacted sewage
  • 6Do not delay cleanup—contamination worsens and spreads within hours

Timeline expectations

Every situation is unique, but these general timelines help set expectations.

1
Limited Area
1-2 days

Small bathroom or localized backup with minimal material removal

2
Moderate
3-7 days

Multiple rooms affected, flooring and baseboard removal, structural drying required

3
Extensive
1-2+ weeks

Whole-floor or basement contamination, significant material removal and rebuild scope

Why professional restoration matters

Professional restoration protects your property, your health, and your investment. DIY approaches can increase damage and safety risk.

IICRC S500 protocols govern safe handling of Category 3 water losses
Proper PPE and containment prevent cross-contamination to clean areas
Industrial extraction and antimicrobial treatment exceed DIY capabilities
Licensed disposal ensures contaminated materials are handled legally
Moisture monitoring confirms the structure is dry before rebuild begins
Detailed documentation supports insurance-related restoration scope

Frequently Asked Questions

Yes. Sewage and Category 3 water contain harmful contaminants. Avoid contact and call for professional cleanup immediately.

Category 3 water is grossly contaminated water including sewage, floodwater from external sources, and other highly unsanitary water.

Yes. We provide detailed documentation of contamination, remediation scope, and completed work. We are not public adjusters and do not provide insurance or claim-settlement advice.

Often temporary relocation is recommended for affected areas. Containment procedures may allow occupants to remain in unaffected portions of the property depending on contamination extent.

Porous materials that contacted Category 3 water—carpet, pad, drywall at affected heights, insulation, and upholstered items—typically require removal. Non-porous surfaces can be cleaned and disinfected.

Immediately. Contamination spreads through capillary action and aerosolization. The sooner extraction and remediation begin, the more structure and contents can be salvaged.

Prevention tips

Stay prepared and reduce your risk

Avoid pouring grease, oils, or non-flushable items down drains
Install backflow prevention valves on sewer lines where appropriate
Have septic systems inspected and pumped on recommended schedules
Know the location of your main water shut-off valve
Address slow drains promptly before they become full backups
Keep floor drains clear and consider drain covers in flood-prone areas

24/7 emergency response

Need Sewage or CAT-3 Cleanup?

Contaminated water is a health emergency. Our team responds with safety-first protocols and clear documentation from day one.

Contact Us
Call 24/7Contact Us